Privacy Policy For iDimension

We at iDimension, Inc. (collectively, “iDimension,” “we,” and “us”) know how important it is to you to know how your personal information is collected, used, and shared. We take your privacy very seriously, so please continue reading this privacy policy to understand the steps we take to ensure your data is secure.

What Does this Privacy Policy Cover?

This Privacy Policy covers our treatment of information and data that we gather when you are access our website, or when you contact us through another method. We gather different types of information, including individually identifiable data (“Personal Information”) from our users, as explained in greater detail below.

What Information Do We Collect?

Voluntarily Provided Information

When you fill out a form on our website, you are voluntarily giving us information that we collect. That information may include, but is not limited to: name, company name, email address, IP address, and phone number. There are also instances where we will record information regarding location and other demographic-based data. By giving us this information, you consent to this information being collected, used, disclosed, and transferred to the United States and stored by us.

Automatically Collected Information

When you visit our website and browse throughout our products, we may automatically collect information about your visit to the website. This information may include your IP address, your operating system, your browser ID, your browsing activity, and other information that may provide information on how you interacted with our website. We may collect this information as a part of log files, as well as through the use of cookies. Our cookie use is discussed more below in the Cookies and Other Technologies section.

Information Collected from Your Website Use

We may receive information about how and when you access and use our website, and store in in log files or other types of files associated with your account. This information may include data like your IP address, time, date, browser used, and actions you’ve taken on the website. This type of information is used to improve our website for both you and all of our users.

Information Collected from Cookies

iDimension and it’s third-party partners may use various technologies to collect and store information when you use your website, and this may include using cookies, pixels, or web beacons, to analyze data, optimize our website, track user movement across the website, and gather demographic information about our website visitors and iDimension customers as a whole. Users can control the use of cookies through their individual browser. We may partner with trusted third parties to manage or serve our advertising on other sites. Our third party partners may use cookies or similar tracking technologies to provide you advertising or related content based on your browsing history and interests. If you wish to opt out of all interest-based advertising, visit preferences-mgr.truste.com (if located in a EU nation, visit youronlinechoices.eu).

Please note that even if you use the tools mentioned above, you may still receive generic ads. For additional information about our website’s use of cookies and other tracking technologies, as well as information on how to opt out of the use of cookies, please refer to the Cookies and Other Technologies section below.

What Do We Use Your Information For?

Any of the information we collect may be used in the following ways:

  • To administer our Website, including troubleshooting, data analysis, and testing.
  • To improve our Website’s user experience and ensure that content is presented in the most effective way for you and your device.
  • To analyze customer use of our Website for trends, marketing, and advertising purposes.
  • To provide outstanding customer service to you, the customer, by utilizing data to more effectively respond to your customer service requests and support needs.
  • To send periodic emails. The email address you provide may be used to send you information and updates pertaining to our work for you, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.  Note:  you can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send, or you can contact customer service here.
  • To administer a contest, promotion, survey, or other site feature.

How Do We Share and Disclose Information to Third Parties?

Vendors and other service providers: We may share your information with third party vendors and other service providers who we employ to perform tasks on our behalf. These companies include (for example) our website analytics companies (e.g., Google Analytics), CRM service providers (e.g., Highrise), email service providers (e.g., MailChimp) and others.

How Do We Protect Your Information?

We use the appropriate technical, organization, and administrative security measured to protect any information we hold in our records. This level of protection keeps data secure from loss, misuse, and unauthorized access, discloser, alteration, and destruction. These security measures include password protected directories and databases that are designed to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely. All supplied information is transmitted via SSL technology, only to be accessible by those authorized with special access right to such systems, and are require to keep the information confidential.

Cookies and other Tracking Technologies

Our Website uses cookies (small files containing a string of characters that are stored on your computer) and other similar tracking technologies (like web beacons, tags and scripts) to uniquely identify your browser and gather information about how you interact with our Website. We use this information for the following purposes:

  • Assisting you in navigation and improving User Experience.
  • Assisting in our ability to provide feedback.
  • Analyzing your use of our products and Webite.
  • Assisting with our promotional and marketing efforts (including behavioral advertising).

Our Website utilizes Google Analytics, Google’s web analysis tool, to gain a better understanding of your use of our Website. Google Analytics collects information including, but not limited to, what pages a user visits, how often they visit our Website, and what sites they used prior to visiting our Website. Google takes this data and analyzes it to present us with reports that give details to user use of our Website. Google may use the data collected on the Websites to contextualize and personalize the ads of its own advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google offers an opt-out mechanism for the web available here.

How to Disable Cookies

You are able to activate, or later de-activate, the use of cookie tracking through functions built into your preferred web browser. Continue reading to find out more about how to control cookie settings at the browser level.

Firefox – Click here to learn more about “Private Browsing” settings and managing cookie settings.

Chrome – Click here to learn more about “Incognito” browsing and managing cookie settings.

Internet Explorer – Click here to learn more about “InPrivate” browsing and manaign cookie setting.

Safari – Click here to learn more about “Private Browsing” and managing cookie settings.

If you’d like to learn more about cookie, including how to control, disable, or delete them, please visit www.aboutcookies.org for additional information.

How are you handling tracking on Accelerated Mobile Pages (or AMP, for short)?

AMP pages have stripped down HTML to make them really fast.  Most analytics & advertising tags you’d find on a non-AMP page are not allowed on AMP pages.  So, complying with GDPR on AMP pages requires a unique approach.

We leverage Google Tag Manager (GTM) on our AMP pages, but it doesn’t give us as much control as the non-AMP GTM version – so we can’t show a consent message ahead of firing tags (the AMP project folks are working on that).  However, our AMP GTM container only fires a basic Google Analytics (GA) pageview tag – with the following all disengaged:  display features, audiences, remarketing, advertising features & demographics.

We have disabled all advertising tags on our AMP pages.  We have not engaged Google’s AMP Client ID API service to track user activity across AMP and non-AMP content.

Cookies were written to my browser when I landed on your site before I gave consent – what gives?

Your Privacy Rights

What Choices Do I Have?

You can always opt to not disclose information to us, but keep in mind some information may be needed to create an account with us or to take advantage of some of our features.

Cookies

You can accept or reject cookies by adjusting your web browser settings.

Browser Controls

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies via your browser, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Marketing Communications

You can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send, or you can contact customer service here.

How Can I Update and Access My Information?

If you would like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), you can contact customer service here.

Our team will examine your request and respond to you as quickly as possible!

Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual, and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. See more here.

According to CalOPPA we agree to the following:

Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes: on our Privacy Policy Page
Users are able to change their personal information:
By emailing us
By calling us

How does our site handle do not track signals?

We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email within 7 business days.
We will notify the users via in-site notification within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
We may also send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:

NOT use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honour opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails:

Note:  you can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send, or you can contact customer service here.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 5/13/2018.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.iDimension.com

240 – 37th Ave N, #103
St. Petersburg, FL 33704

Contact Us
866-524-3733